Solve the Issue

Need Help? Let’s Chat

If you’re experiencing any issues with your order, don’t worry — we’re here to make it right.

🔧 Common Issues We Can Help With:
1- Order not delivered

2- Wrong item received

3- Damaged or defective product

4- Tracking number not updating

Return or refund request

📩 Email Us:
Send a message to info@hydrorelief.com  with the subject line:
Issue with Order [Your Order Number]

Please include:

Your full name

Order number

A clear description of the issue

Photos or videos (if applicable)

🕒 Response Time:
Our support team typically replies within 30 minutes during business hours (Mon–Fri, 9AM–5PM EDT).